The box you see is a tool and not an image it will allow you to make changes if you click on it.Go to the Website Storage Setting Panel.The tool automatically saves your changes so you do not have to worry about navigating away or accepting the changes manually.Click on the slider bar and move it all the way to the right (unlimited).In the box you can apply changes to your settings. The box listing your Global Storage Settings is a tool and not an image.Go to the Adobe Flash Player Global Storage Settings panel.To fix this, you can also adjust your Global Storage Settings and your Flash Player Storage (Windows/Mac).
One thing that may help is running the Flash troubleshooting. If Flash is installed, up to date, and enabled in your browser but your game is still not running correctly, you may be experiencing Flash-based memory issues. Information, Guides and Announcements for the EA app.